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Shipping and Delivery:

  • Tracking Number: As soon as your item is shipped, we will provide you with a tracking number so you can monitor the progress of your delivery.

  • Express Shipping: If you need express shipping, please contact us at happycrafty.ca@gmail.com for the exact cost and additional details. We are happy to accommodate your express shipping requests.

  • Shipping Provider: We use Canada Post as our primary shipping provider to ensure reliable and efficient delivery.

  • Lost or Damaged Shipments: In the unlikely event that you do not receive your package or receive damaged goods, please contact us immediately. If there is damage, please provide us with pictures of the damaged items. This will allow us to initiate the dispute process with the shipping provider promptly. 

  • Resolution: We are committed to resolving any shipping issues promptly and effectively. Once we receive your report of a lost or damaged package, we will work with you to find the best solution.

Your satisfaction and the safe delivery of your order are my top priorities. Please don't hesitate to reach out with any

shipping-related inquiries or concerns, and we will do our best to assist you.

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